This company has declined in its customer service immensely. I’ve been supporting this brand for many years and while they were great in the beginning—with quality packaging and swift responses to order inquiries, I’ve noticed that it has really gone downhill from my experience. Recently, I placed several orders. Both took extremely long to ship and arrive. When I inquired regarding the first order, it was over a week before I received a response. The 2nd order I placed, I received the wrong size. It’s so disappointing especially since it took so long to get here. When I reached out to the company about the wrong size, I never received a response. It’s been over a week since I sent that message via email. It’s unprofessional and sends the message that they don’t value their customer. Needles to say, I will not be supporting this brand any longer and I hope others do the same.
Soft material. Quality sweater. My girls get so many compliments.🥰